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Self service software leveranciers

- Asknow
- Egain
- Elitech
- Hylo
- Kana
- Knova
- Primus
- Q-go
- Rightnow
- Selfservicecompany
- Talisma
- Trinicom
- Zoombim

Chat software leveranciers (service en sales)

- Instant Service
- LiveCom Business Chat
- Liveperson
- Trinicom Live Chat

E-mailafhandeling uitbesteden

- AAN e-diensten
- Arvato Services
- Call IT
- CendrisBSC
- HCN E-services
- Nedbound
- Pascall, uw pers assistent
- Sitel
- SNT
- Telecom Direct Almere
- Unamic

Training eservice vaardigheden

- CC Academy
- Effecta Learning
- Email de baas
- Missing Link
- Pieterman & Partners
- Rezet
- Schouten & Nelissen

E-mailbereikbaarheids onderzoek

- Email response meter

E-mail & communicatie

- Digibrief
- Drempels Weg richtlijnen
- Lime C
- StyleGate
- Taallijn

Emailmanagement software leveranciers

- Asknow
- Egain
- Emailco
- Kana
- OpenIMS
- Rightnow Technologies
- Talisma
- Trinicom

Value added resellers eservice

- Arragon (RN)
- Kahuna (kana/trinicom)
- Newtel Essence (RN/trinicom)
- Quartess (talisma)
- Voicetec (egain/trinicom)

Uitzendorganisaties voor eservice agents

- Adecco Callcenters
- Manpower CCS
- Randstad Callflex

Eservice onderzoek

- E-Consultancy.com
- Gartner
- Hoover
- Jungle Rating
- Jupiter

Strategische consultancy

- 24 Customer
- Accenture
- Action Point
- Direct Matters
- Molenaar en Lok Consultancy
- Ogilvy One
- Olifs
- PPMC
- Price Waterhouse & Coopers
- Solvid organisatie advies
- VODW
- Websight

Interim management

- Boer & Croon
- BRW Groep
- CVision
- Ferment Management
- Het Interim Netwerk
- Overheidsinterim

Maatwerk applicaties

- Q-bit
- TDX Webapplicaties

Interessante portals

- Callcenter Magazine Online
- E-crm guide
- Emarketer
- Managementplein
- Marketeer.nl
- Telebusiness Links
- Telecommerce Community

Vakbladen

- Adformatie
- Call Center Magazine (CCM)
- KBenP DM Nieuwsservice
- Telecommerce Magazine

Privacy & juridische aspecten

- PricewaterhouseCoopers
- Verhelst Consulting

Brancheverenigingen

- DDMA
- Ipan
- Stichting ITO

Congres organisaties

- BBP
- Euroforum
- Heliview

Weblogs

- Customer Interaction
- Klantenservice Kenniscentrum
- Marketing Facts
- Telecommerce weblog

Beurzen/evenementen

- Emailmarketingconferentie
- Self service event
- Studiemiddag Klantcontact
- TCD 2007

E-mailmarketing software highend

- 22times
- Bright Alley
- Divide
- E-mark
- E-village
- Kana
- Mailmedia
- Measuremail
- Mistermail
- Rapidsugar
- Reddion
- Veritate
- Wegener DM
- Yourzine

E-mailmarketing tools & diensten

- 2Mail Interactive
- Adviseur van ondernemers
- Amstelcast SMS Email Fax
- B-result
- Blinker Marketing
- BRYX Maillist
- Daxx Web Industries
- DeMT
- Doublesoftware
- Drecomm
- Dunck Online Marketing
- E-newsmaker
- E-performance
- E-zine toolkit
- Easyne
- EFocus
- Elps
- Enormail
- Exolog
- Graphicmail
- HollandPuntCom - eMessenger
- ImageONE
- In-1
- InAdGe
- Llynch eMarketing
- M-wise
- MailDirect
- Mailperfect
- MailPublisher
- Message Mailer
- MrMedia
- Nieuwssprinter
- Peptalk Mailingsystem
- Proxi E-mailer
- Quask
- Rottier Webservices
- Service Trader
- Surfrace
- Tabula Rasa
- Unifyweb
- Webzaak

Training e-mailmarketing

- Ace! Management Partners
- ECom-On
- Lectric
- Mediator Group
- Missie-InC

E-mailmarketing tekstwriter

- Frodo

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